Three-year mission to reimagine and revitalize a legacy local business organization through advocacy, connection, and community. Deployed start-up strategy, independent 3rd party data sources, and deeper focus on win-win partnerships to reestablish and relaunch the Chamber ahead of it’s 100th anniversary.
- Notable Actions:
- Impactful advocacy and leadership around business issues with significant impact on workforce housing, transportation, waste reduction, short term rental regulation, and economic development
- Physical legacy of securing new main street crosswalk, business park bus stop and expanded service routes
- Helped fun and introduce independent data sources (Datafy, AirDNA, User surveys) to analyze and improve community services and systems.
- Created new coalitions and built strong working relationships with elected officials and civic staff at city, county, state, unpredcendented level of partnerships with more than 60 other community organizations and 5 neighboring chambers of commerce
- Helped reform Lodging Tax Allocation system at both city and county levels
- 100% Renovation of Chamber offices as new community resource with conference room, licensing desks, visitor information center, main street showcase window, digital displays
- Complete overhaul and update of Chamber brand, bylaws, policies, and operations
- Served on board of Visit Bainbridge Island, Kitsap Economic Development Alliance, helped launch Bainbridge Creative District as co-chair
- Data-driven Impact:
- Added 175+ new active Chamber members (35% of 500 total membership)
- Improved member retention by 90%
- Boosted total revenue by 40%
- Secured more than $500,000 in grants and public funding
- Doubled email newsletter open rate from 27% to 53%
- Boosted social media following by 250%
- Informed thousands of business and community leaders through weekly original content creation
- Streak of 15 consecutive sold-out monthly member mixer events (with waitlists)
- Reimagined, relaunched, hosted sold out annual Bainbridge Business Awards Show
- Refined, relaunched Grand Old 4th Parade/Street Fair/Car Show post-covid: 18k attendees in 2023
- Increased operating revenues from state vehicle/vessel, fish/wildlife licensing to new highs
- Boosted Ferry Terminal Visitor Information Center operating days from 50 to 360+ per year
Client
Bainbridge Island Chamber of Commerce
Project Date
2021-2024
Category
Advocacy · Branding · Business Development · Community Leadership · Fundraising · Project Management · Public Relations